Local cover image
Local cover image

The Visible Ops handbook : Implementing ITIL in 4 practical and auditable steps

By: Contributor(s): Material type: TextTextPublication details: Eugene : [S.n.], 2006Edition: Rev. 1st ed., 3rd printDescription: 98 p. ; 18 cmISBN:
  • 9780975568613
Subject(s):
Contents:
"Stabilize the patient" and "Modify first response" -- "Catch & release" and "Find fragile artifacts" projects -- Create a repeatable build library -- Continual improvement -- App. A. Preparing for IT audit -- App. B. The change and patch management guide, by the Institute of Internal Auditors -- App. C. The Information Technology Infrastructure Library (ITIL) -- App. D. Focusing efforts with an Integrity Management Capability Assessment (IMCA) -- App. E. A glossary of terms -- App. F. CMDB table structures -- App. G. References -- App. H. High-performing IT organizations: What you need to change to become one.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Home library Call number Status Date due Barcode
Libro Libro Biblioteca de la Facultad de Informática K.6.4 BEH (Browse shelf(Opens below)) Available DIF-02731

"Stabilize the patient" and "Modify first response" -- "Catch & release" and "Find fragile artifacts" projects -- Create a repeatable build library -- Continual improvement -- App. A. Preparing for IT audit -- App. B. The change and patch management guide, by the Institute of Internal Auditors -- App. C. The Information Technology Infrastructure Library (ITIL) -- App. D. Focusing efforts with an Integrity Management Capability Assessment (IMCA) -- App. E. A glossary of terms -- App. F. CMDB table structures -- App. G. References -- App. H. High-performing IT organizations: What you need to change to become one.

Click on an image to view it in the image viewer

Local cover image